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General terms and conditions ALPHACLIC LTD ("We" or "Us") is an English company located at Pennine House 28, Leman Street, E1 8ER London, United Kingdom (12505185) which operates through the website ("Site") a file conversion service allowing any individual acting in a private capacity ("Customer" or "You") to convert one or more files online in over 200 different formats ("Service"). The purpose of these conditions is to define the way in which You, as a Customer, can benefit from the Service ("Conditions"). Our Terms may be modified and completed at regular intervals according to changes, in which case We will inform You by e-mail the month before their update. Accessing and using Our Service after You have been informed of this update, as well as the absence of termination of Your subscription by the end of the month, implies Your adherence to the latest version of the said Terms. This version of Our Terms is dated July 22, 2019. REGISTRATION 1.1 Access to and use of Our Service requires the opening of an account through Our Site ("Account"). 1.2 During Your registration, You will be asked for the following information in particular: Your email address Password As a Customer, You guarantee the accuracy, sincerity and reliability of the information that is communicated to Us, as well as the fact that You are of legal age and have the right to subscribe to Our Service in Your country of residence. We draw Your attention to the fact that We reserve the right to take any legal action against You, including criminal proceedings, in the event of identity theft. 1.3 Your subscription contract is only validly concluded once the acceptance of the payment made in application of Article 2 below has been confirmed ("Contract"). You may download Your Contract at any time by sending Us a request to this effect by email. 1.4 The opening of the Account only confers the right to access and use our platform to the Customer who has opened the Account. As a Customer, it is therefore Your responsibility to keep the access codes to the Service (login and password) confidential and to inform Us of any abuse in this regard. Any transmission of access to third parties without Our prior consent is prohibited. 1.5 Access to Our Service is reserved for private individuals using it for personal purposes. Any use for professional purposes is prohibited and will result in the immediate termination of Your subscription and, therefore, the possibility to access and use Our Service, without prior notice and without any possible refund. PAYMENT 2.1 The price of the Service is as follows: - During the first 24 hours after registration, the Customer is entitled to test Our Service for an amount of € 0.50 (fifty cents) ("Trial Period"); - At the end of these 24 hours, subject to termination within this period, a subscription is automatically taken out on a monthly basis for a monthly amount of € 47.90 (forty-seven euros and ninety cents). Subject to termination, this subscription is automatically renewed from month to month and the card used is automatically debited. 2.2 The above prices are inclusive of all taxes. 2.3 Payment is made through Our Site in euros by credit card (Visa, MasterCard, American Express). The Site is equipped with an online payment security system enabling the Customer to encrypt the transmission of his bank data. As part of Our payment process, We use an external supplier, Hipay, and do not store any data relating to your contact details and bank cards. For more information on this subject, We invite You to consult our privacy policy. RIGHT OF WITHDRAWAL 3.1 After the Trial Period, You are entitled to withdraw from the Agreement within 14 (fourteen) days of sending the Confirmation. 3.2 This withdrawal request may be made by sending us such a request by email. A withdrawal confirmation will be sent to You by email to the email address You provided to Us when You registered. 3.3 Once You have exercised Your right to withdraw, You will be refunded the amount that You have paid to Us within 5 (five) to 10 (ten) days of receipt of Your withdrawal request by an equivalent amount credited to the card that You used to pay for the Service. However, this right to a refund is subject to the fact that You have not used Our Service after the Trial Period; in the event that You have used Our Service after the Trial Period, You understand that no refund will be given for the current month, in which case your right of withdrawal will be treated as a cancellation request and will take effect at the end of the month in question. OPERATION OF THE SERVICE 4.1 ALPHACLIC LTD offers, through its Internet site, an online file conversion tool. During the whole duration of your subscription you will be able to convert an unlimited number of files. 4.2 You are forbidden to : - To use the Site in an illegal way or in contradiction to the present Conditions; - Sell, copy, rent, lease, loan, distribute, transfer or sub-license all or part of the content appearing on the Site, Our Service, or use Our Service for professional purposes; - Attempt to obtain unauthorized access to Our systems or those of Our subcontractors or engage in any activity that may disrupt, diminish the quality or interfere with the performance or functionality of the Site and Our Service; - Use the Site for abusive purposes by deliberately introducing a virus or any other malicious program; - Using Our Service for spamming purposes; - Denigrate Our activities or adopt any behaviour that could damage Our reputation, whether through Our Service or outside of it (for example on social networks). x TERMINATION 5.1. Termination at the initiative of the Customer. You have the right to unsubscribe and terminate Your Contract at any time simply by clicking on the "Unsubscribe" link in the menu at the top or bottom of the site, it being specified that Your unsubscription will then take place either at the end of the Trial Period, or at the end of the current month in which Your unsubscription request is made, in which case Your Account will be deactivated and access and use of Our Service will be terminated. Subject to clause 3.3, no refund will be made. 5.2. Termination at the initiative of ALPHACLIC LTD. We are also entitled to terminate Your contract for the end of one month, in which case We will inform You of this by sending an email to the address that You communicated to Us at the time of Your registration. In the event of a breach of these Terms and Conditions, in particular but not limited to Article 4.3, We reserve the right to suspend Your Account for the time necessary for the verifications that may need to be carried out and, if applicable, to terminate Your Contract with immediate effect; whether it is a suspension or a termination, You will be informed by prior notice given to the same email address. 5.3 Termination pursuant to this section does not entitle You to any refund, except in the event that such termination is equivalent to the exercise of a right of withdrawal on Your part within the meaning of sections 3.1 and 3.3. INTELLECTUAL PROPERTY 6.1 ALPHACLIC LTD owns all intellectual property rights to our Site and its content, which rights also include the know-how related thereto. 6.2 By entering into the Agreement, We grant You the non-exclusive and non-transferable right to access and use our Services. LIABILITY AND WARRANTY 7.1 ALPHACLIC LTD disclaims all liability arising out of the performance of the Contract between Us to the fullest extent permitted by applicable law. 7.2 Notwithstanding article 7.1, ALPHACLIC LTD shall make all reasonable efforts to ensure the availability of the Service 24/7, but shall not be held responsible for any unavailability due to bugs, technical constraints or other maintenance operations, which shall not give rise to any right to any reimbursement whatsoever. 7.3 The Site is likely to contain links to other sites that are neither published nor controlled by ALPHACLIC LTD and on the proper functioning and content of which We cannot therefore be held responsible under any circumstances. MISCELLANEOUS 8.1 FORCE MAJEURE. The parties agree that, in the event that the performance of the Contract should prove impossible due to an event of force majeure, i.e. an unforeseeable event outside the sphere of control of either party, neither party may be held liable for the non-performance, failures or delays in the performance of any of its obligations that would be due to the occurrence of the said event. The performance of the Contract and the resulting obligations, including payment obligations, shall thus be suspended for as long as the force majeure event lasts, it being specified that the payment made for the month in which the force majeure event occurred shall nevertheless be retained. However, each party shall be entitled to exercise the right of termination set out in Article 5. 8.2 NULLITY. In the event that any provision of these Terms and Conditions is deemed null and void, such nullity shall not affect the validity of the other Terms and Conditions. The null clause will be replaced and interpreted in such a way as to ensure its validity by a clause that is as close as possible in spirit to the null clause. 8.3 COMMUNICATION. Any communication to be addressed to ALPHACLIC LTD shall be addressed to : - By email at the following address: - By post at the following address: ALPHACLIC LTD, Pennine House 28, Leman Street, E1 8ER London, United Kingdom. 8.4 APPLICABLE LAW AND COMPETENT COURT. The validity and performance of these Terms and the Contract shall be governed by English law, excluding its rules arising from the Federal Law on Private International Law. Any dispute arising directly or indirectly from these Conditions and the Contract shall be submitted to the competent Court of the Customer's domicile when ALPHACLIC LTD is the plaintiff, respectively to the Court of London when the Customer is the plaintiff.